Greet visitors, respond to informational requests on programs and services, and answer telephones.
Perform duties in a manner that represents exemplary customer service both to the general public as well as College faculty and staff.
Participate in student admissions and registration activities, providing information and assistance to students regarding the admissions process, registration process, graduation process, residency issues, forms, deadlines, and requirements.
Inform and explain college policies and procedures to students and general public.
Participate in the research of complex problems and discrepancies in records, transcripts, and course schedules.
Respond to difficult requests for information and act as liaison to other college departments and divisions.
Supervise and manage two classrooms in support of classes and provide support to students using computer labs.
Advise military and veterans on educational benefits and services available; assist military and veterans in securing benefits.