Greet visitors, respond to informational requests on programs and services, and answer telephones. Perform duties in a manner that represents exemplary customer service both to the general public as well as College faculty and staff. Participate in student admissions and registration activities, providing information and assistance to students regarding the admissions process, registration process, graduation process, residency issues, forms, deadlines, and requirements. Inform and explain college policies and procedures to students and general public. Participate in the research of complex problems and discrepancies in records, transcripts, and course schedules. Respond to difficult requests for information and act as liaison to other college departments and divisions. Supervise and manage two classrooms in support of classes and provide support to students using computer labs. Advise military and veterans on educational benefits and services available; assist military and veterans in securing benefits. Perform other related duties as assigned

Accurately perform a variety of complex and responsible clerical duties for the departments and faculty in assigned areas. Provide detailed information to students, faculty, and staff while maintaining confidentiality of student and employee records. Assist in student registration. Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs. Manage, organize, and maintain detailed paper and electronic records and files. Compose, type, and distribute meeting notes, routine correspondence, and reports. Maintain office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications. Complete special projects and assignments as required and perform related duties as assigned. Continually develop and improve skills through professional development.